Focus Awards Level 1 Certificate in Customer Service (RQF)
Qualification Overview The Focus Awards Level 1 Certificate in Customer Service (RQF) is aimed at those learners preparing to enter the customer services sector. The purpose of this qualification is to support learners with the development of starting a career within the customer service industry. It will prepare learners for employment within this sector. The […]
Focus Awards Entry Level Certificate for Introduction to Customer Service (Entry 3) (RQF)
Qualification Overview The Focus Awards Entry Level Certificate for Introduction to Customer Service (Entry 3) (RQF) is aimed at those learners who have an interest in a range of sectors where customer service is important. The Focus Awards Entry Level Certificate for Introduction to Customer Service (Entry 3) (RQF) will help to develop skills in […]