Nice To Meet You…

Sharon is the Quality Assurance Manager at Focus Awards, bringing more than 23 years of experience in education, training and quality assurance, alongside over 30 years of vocational expertise within the hairdressing industry. Throughout her career, she has held a range of senior leadership positions including Quality & Compliance Manager, Quality & Operations Manager, Director of Education, Managing Director and Operations & Quality Director, giving her extensive knowledge of quality systems, regulatory compliance and operational management.

As Quality Assurance Manager, Sharon works closely with centres, External Quality Assurers and internal teams to maintain high standards across qualification delivery. She provides guidance and support to ensure centres meet Awarding Organisation and regulatory requirements, while promoting continuous improvement and best practice throughout the quality assurance process.

Sharon has significant experience of working with Ofsted, ESFA funding requirements and awarding organisations. She has successfully led ESFA audits, acted as an Ofsted nominee, managed external quality assurance activity, maintained Direct Claims Status (DCS), developed quality improvement plans and supported organisations in achieving key accreditations. Her practical experience enables her to help centres build effective quality systems that support both compliance and learner success.

Passionate about raising standards across further education and skills, Sharon is committed to working collaboratively with centres to deliver positive outcomes for learners. She believes that quality assurance should be both supportive and developmental, helping providers build confidence while ensuring the integrity and value of every qualification delivered.

Amy is focused and driven, with over 10 years’ experience of working in customer facing roles. She provides an outstanding customer experience regardless of industry or sector, which enables her to connect well with all our Centre and prospective clients.

Tenacious and professional in all her engagements, with a very keen eye for detail, Amy’s open and transparent character is ideally suited to our Quality Assurance Team.

Amy also has a convincing background in business development, call monitoring, coaching, driving team performance, training team members, and identifying areas for improvement, making her perceptive insights invaluable to Centres, staff, and the outbound Sales Team.

Nosheen is an experienced External Quality Assurer (EQA) at Focus Awards, specialising in the Beauty, Hair, Nails, Make-up and Aesthetics sectors. Having been part of the Quality Assurance team for a number of years, she has developed strong relationships with centres and has played an important role in supporting the continued growth and success of these specialist qualification areas.

With a wealth of industry and quality assurance experience, Nosheen works closely with centres to promote high standards of assessment, quality assurance and regulatory compliance. She provides practical guidance and support throughout the quality assurance process, helping centres to deliver qualifications confidently while maintaining the integrity and value of Focus Awards qualifications.

Passionate about education and the beauty industry, Nosheen combines her extensive vocational knowledge with a collaborative and supportive approach. She is committed to helping centres continuously improve their practices and ensuring learners receive a high-quality learning experience.

She is dedicated, professional and passionate about supporting the delivery of high-quality vocational education across the sectors she serves.

Alison enjoys a challenge and is determined to succeed at everything she undertakes, which is reflected in her performance and commitment to her role. She has a diverse education sector and quality assurance background that underpins her experience and informs her highly developed analytical skills.

As an ambassador for Focus Awards, she ensures that all professionals operating in our centres work within the correct boundaries of our qualifications to promote excellence and facilitate learning. Alison holds them to robust quality assurance systems that adhere to awarding organisation (Ofqual) standards.

Alison is also a great team player and motivator, has excellent communication and interpersonal skills, and is accustomed to working under pressure. She has a flexible and diligent approach to every aspect of her EQA role, and outstanding interpersonal skills that always elicit positive responses from our centres.