Focus Awards Level 4 NVQ Diploma in Business Administration (RQF)
Qualification Overview The Focus Awards Level 4 NVQ Diploma in Business Administration (RQF) is aimed at learners in administrative roles, whether that involves working in a team environment or as a personal assistant. The qualification is also aimed at those learners working in a supervisory role, or for those who may develop administrative systems, as […]
Focus Awards Level 2 NVQ Certificate in Customer Service (RQF)
Qualification Overview The Focus Awards Level 2 NVQ Certificate in Customer Service (RQF) is aimed at those learners who currently undertake a customer service role and recognises that employment in the customer service sector involves a diverse range of functions, tasks, and activities that are constantly developing and changing. This qualification is approved by the […]
Focus Awards Level 3 Certificate in the Principles of Business and Administration (RQF)
Qualification Overview The Focus Awards Level 3 Certificate in the Principles of Business and Administration (RQF) aims to provide learners with knowledge and understanding across a range of business and administrative principles. The Focus Awards Level 3 Certificate in the Principles of Business and Administration (RQF) is aimed at those learners who work, or wish […]
Focus Awards Level 3 Diploma in Business Administration (RQF)
Qualification Overview The Focus Awards Level 3 Diploma in Business Administration (RQF) is aimed at learners in administrative roles, whether that involves working in a team environment or as a personal assistant. The qualification is also aimed at those learners working in a supervisory role or for those who may wish to develop administrative systems, […]
Focus Awards Level 2 Diploma in Business Administration (RQF)
Qualification Overview The Focus Awards Level 2 Diploma in Business Administration (RQF) is intended for those who wish to work in a business environment with a responsibility for administrative support. Learners undertaking this qualification will be able to understand how to communicate in a business environment, the principles of the provision of administration services, the […]
Focus Awards Level 2 Certificate In Customer Service (RQF)
Qualification Overview The Focus Awards Level 2 Certificate in Customer Service (RQF) is aimed at those learners working, or preparing to work, within a customer service role. The Focus Awards Level 2 Certificate in Customer Service (RQF) will help to develop customer service knowledge and provide learners with a basic understanding of how to carry […]
Focus Awards Level 1 Award In Customer Service (RQF)
Qualification Overview The Focus Awards Level 1 Award in Customer Service (RQF) is aimed at those learners preparing to enter the customer services sector and those currently working in a customer service role. The Focus Awards Level 1 Award in Customer Service (RQF) aims to provide learners with the skills and knowledge required to deliver […]
Focus Awards Level 4 NVQ Diploma in Customer Service (RQF)
Qualification Overview The Focus Awards Level 4 NVQ Diploma in Customer Service (RQF) is aimed at developing the learners knowledge and skills required to recognise (at an operational level) the development and application of customer service strategies. Learners will also have the opportunity to elect optional units that can reflect their preferred route into the […]
Focus Awards Level 3 Diploma in Customer Services (RQF)
Qualification Overview The Focus Awards Level 3 Diploma in Customer Service (RQF) is aimed at those learners preparing to enter the customer services sector and those currently working in a customer service role. The Focus Awards Level 3 Diploma in Customer Service (RQF) aims to provide learners with the skills and knowledge required to organise […]
Focus Awards Level 2 Diploma In Customer Service (RQF)
Qualification Overview The Focus Awards Level 2 Diploma in Customer Service (RQF) is aimed at those learners who currently deal with customers on a daily basis and recognise that employment in the customer service sector involves a diverse range of functions, tasks, and activities that are constantly developing and changing. The Focus Awards Level 2 […]