Amy is focused and driven, with over 10 years’ experience of working in customer facing roles. She provides an outstanding customer experience regardless of industry or sector, which enables her to connect well with all our Centre and prospective clients.

Tenacious and professional in all her engagements, with a very keen eye for detail, Amy’s open and transparent character is ideally suited to our Quality Assurance Team.

Amy also has a convincing background in business development, call monitoring, coaching, driving team performance, training team members, and identifying areas for improvement, making her perceptive insights invaluable to Centres, staff, and the outbound Sales Team.