Olivia Allott

VIP Centre Support, Customer Service And Administration

Olivia comes to us from a Customer Service post within the Department for Work and Pensions (DWP), where she applied her strong background in customer services. Her data analysis and data protection skills combine with prior experience of diverse customer needs in the hospitality sector, enabling her to take a flexible and agile approach to the complexities of the awarding organisation business.

Olivia is taking on a pragmatic oversight of our larger Centres to ensure all our colleagues and partners receive consistency of service delivery as the business grows.