Shimoly Soni
Prachi Vekariya
Trupal Sutariya
Bobi Charnock
Bobi has a friendly and cheerful personality and is a valuable, helpful addition to the Customer Service Team. With a solid background in hospitality and retail, she lives and breathes her commitment to demonstrating her passion for customer service, making every contact – inbound or outbound – feel important. Her innate enthusiasm and positivity also […]
Melissa Pennington
Melissa joined us from Next, where she contributed to the logistics and distribution function. She previously completed an Admin Assistant Apprenticeship with Barnsley College, where she gained a Level 2 in Business Administration, and has also had some retail experience. Melissa is part of our Customer Service and Centre Support team. Her friendly, outgoing personality […]
Sarah Edmundson
Sarah is the Head of Centre Support at Focus Awards and an experienced External Quality Assurer (EQA), with extensive expertise in quality assurance, assessment, customer service, and awarding organisation operations. She is a qualified External Quality Assurer (EQA) and is currently studying for a Master’s degree in Education and Leadership to further develop her knowledge […]