Helen is an energetic, driven and committed Qualification Development Expert and Quality Assurance Specialist with a BTEC Level 7 (Masters level) Advanced Professional Certificate in Investigative Practice from Bond Solon in London. She is also an experienced educator with an impressive academic background, including two Honours Degrees (BA and BSc), a Postgraduate Diploma in Child Care Law, and is an exceptional communicator.

Helen has a Social Work and ICT Teaching background, and readily establishes rapport with clients and colleagues, developing positive interpersonal relationships with ease. She was previously responsible for assessing and conducting the internal quality assurance processes of one of the largest training providers in the country.

Helen has significant experience of operating in pressurised working environments, with the ability to remain calm, effective and cheerful against stringent deadlines and time constraints, even in the face of challenging decisions.

With her ICT background and in-depth knowledge of hardware, software and computer-based data collection, she provides pivotal guidance in the collation, analysis and manipulation of complex information. She has been instrumental in the development and implementation of Qualitas, Focus Awards’ innovative information and quality management system.

Additionally, Helen is a qualified External Verifier, and ensures that all Focus Awards’ operations, and those of our Centres, conform to the most rigorous standards in full compliance with the Ofqual General Conditions of Recognition (GCOR). This maintains the reputation of both Ofqual and Focus Awards and reinforces learner protection at all levels.